Service & Maintenance

Contact Smoky Mountain Heating & Air today if your Asheville area furnace or AC is not operating correctly and not keeping your home comfortable. We service all brands of residential forced air natural gas and propane furnaces, oil furnaces, air conditioners, and heat pumps. Call today to schedule a diagnostic call for us to come out and investigate what is going on. Any repairs will be discussed with you upfront and with an estimate for their repair for your approval before any work begins.

Also, contact us to schedule a tune up or learn more about our Preventative Maintenance Agreement (PMA) program to check out your home’s heating or cooling system and get it ready for the upcoming season. Done routinely, this can help your furnace and AC run as efficiently as possible and may help find and correct minor issues before they become major inconveniences! Did you know, those who sign up for our PMA program get priority service and discounted parts and labor for any needed repairs?

Call us (828-274-7277), text us (828-274-7978) or email us (aoc@ashevilleoil.com) to schedule your service or maintenance visit!

Schedule Service

Preventative

Maintenance

    1. If your system heats and cools your home, schedule regular maintenance in both the spring and fall

    2. If your system only heats your home, schedule maintenance once a year before wintertime

    3. If your system only cools your home, schedule maintenance once a year before summertime

  • When a technician comes to your home or place of business, they should provide the following services depending on your equipment and time of year:

    1. Check, clean or replace the air filter

    2. Inspect and check major components and safety devices for heating / cooling systems

    3. Clean, adjust, or replace nozzles, fuel filters, burners and air adjustment

    4. Check refrigerant charges and pressures

    5. Lubricate motors as needed and

    6. Check heating and or cooling cycle for proper operation

    A more complete listing of the checks and services that Smoky Mountain Heating & Air technicians perform can be found on the Preventive Maintenance Agreement (see below)

  • While having a technician perform regular maintenance on your system is important from the standpoint of extending equipment life, maintaining your equipment warranty and saving you money, there are some things you can do.

    1. Replace your filters regularly

    2. For air conditioners and heat pumps, keep the area around your outdoor unit clear and unobstructed for good airflow.

  • Smoky Mountain Heating & Air agrees with all major heating and cooling equipment manufacturers that regular scheduled preventive maintenance can extend the life of your equipment, maintain warranties, prevent unexpected equipment failures and save you money.

    To make these maintenance services as simple and hassle free as possible, Smoky Mountain Heating & Air provides their customers with an annual Preventive Maintenance Agreement (PMA) or service contract at a low annual rate that automatically tracks and schedules your needed services.

    Depending on your equipment and needs, we schedule one or two visits per year and perform the necessary checks and adjustments that keep your equipment operating at peak efficiency. In addition, PMA customers receive a discount on parts and labor and, more importantly, priority of service should you ever need emergency service.

    A copy of the agreement along with the checks and services can be found on our Preventive Maintenance Agreement.