By the team at Smoky Mountain Heating & Air
Smoky Mountain Heating & Air is the HVAC division of Asheville Oil Company, a four-generation Western North Carolina family business that has been serving these mountains since 1922. Smoky Mountain Heating & Air joined that family in 2004, when Asheville Oil Company purchased Smoky Mountain Petroleum. With our new logo arriving this fall, it is a good moment for a reminder on our own page of what that connection means for the homeowners who call us for heating and cooling service.
What Is the Connection Between Smoky Mountain Heating & Air and Asheville Oil Company?
Asheville Oil Company was founded in 1922 and is now in its fourth generation of family leadership in Asheville and Western North Carolina. The family has handled fuel delivery, lubricants, and related services throughout the region across all four of those generations.
In 2004, the family purchased Smoky Mountain Petroleum, and its heating and air business became Smoky Mountain Heating & Air, the residential HVAC division of Asheville Oil Company. From that point on, the two businesses have shared a phone greeting and a shared sense of what honest, no-pressure service looks like. They have served neighbors across Asheville and Buncombe County under two names that do two different things.
Asheville Oil Company handles fuel, propane, and commercial supply. Smoky Mountain Heating & Air handles heating and cooling in both seasons in existing homes. The two brands operate separately by design, each with its own name, website, and phone. One company, two brands, one set of mountains.
Does This Change Anything for Smoky Mountain Heating & Air Customers?
The short answer: nothing changes about the service itself.
Your name for us stays the same. Our phone stays the same. The team that services your furnace, heat pump, or air conditioner stays the same. We remain a Lennox Dealer who primarily installs Lennox and services every brand in your home. The Preventative Maintenance Agreement program that keeps your system ready in both seasons stays as it is.
Here is what the connection means in practice. When we say we have been keeping WNC homes comfortable since 2004, that is true. When we say there is a family behind us that has been serving these mountains since 1922, that is also true. The honest, no-pressure way we handle every service visit and every repair-or-replace conversation is not a policy we adopted. It is the way this family has always done business.
What Does Four Generations of Family Business Look Like in a WNC HVAC Company?
It looks like a company that has been here long enough to know these mountains, and that plans to keep being here.
E. S. Koon founded the family business in 1922. His son Nick Koon continued the work through the harder decades that followed. Karl Koon carried it forward after him. Drew Thorp, the fourth generation, joined in 2013 and now leads day-to-day operations. When Smoky Mountain Heating & Air came into the family in 2004, HVAC became part of that same WNC continuity.
For a homeowner, that heritage answers a quiet question most people have but do not always ask: is this company going to be here next year, and the year after that, when my system needs attention again? Four generations and more than a century in the same region is a real answer to that question.
What Is the Shared Monthly Family E-Newsletter, and Why Does It Matter to You?
Beginning this fall, Asheville Oil Company and Smoky Mountain Heating & Air are sharing a monthly family e-newsletter that covers both the fuel and supply side and the heating and cooling side.
The Smoky Mountain Heating & Air segment covers what we know best: keeping your home comfortable across both the heating season and the cooling season, getting your system ready before the weather changes, and the practical guidance that helps WNC homeowners protect the equipment they own. Think of it as a friendly once-a-month heads-up from the people who service your system, alongside news from the rest of the family.
Sign-up details will be on smokymountainheatingair.com, or call us during business hours and we will add you.
Frequently Asked Questions
Does this mean Asheville Oil Company and Smoky Mountain Heating & Air are the same company?
Yes, since 2004. Smoky Mountain Heating & Air is a d/b/a of Asheville Oil Company, not a separate entity; it became the HVAC division when the family purchased Smoky Mountain Petroleum that year. The two brands operate separately, each with its own name, phone, and identity. For heating and cooling, you call us.
If I am already an Asheville Oil Company fuel customer, does this change how I get HVAC service?
No change in how you reach us. If you need heating or cooling service, call Smoky Mountain Heating & Air directly during business hours. The family connection is simply a warmer way of knowing that the company you trust for fuel and the company you trust for HVAC are part of the same WNC family.
Do you only work on homes that use oil heat or propane?
No. We service and install oil furnaces, gas furnaces, heat pumps, central air conditioners, and ductless mini-splits in existing homes throughout Asheville and Buncombe County, plus Fletcher. Whatever system is in your home, we can take an honest look.
What does the family e-newsletter include for HVAC customers?
The Smoky Mountain Heating & Air segment covers seasonal comfort guidance, tips for keeping your heating and cooling system running well through both the WNC winter and summer, and practical advice you can use. It arrives once a month alongside news from Asheville Oil Company. Sign-up details will be on smokymountainheatingair.com, or call us during business hours and we will add you.
Here for the Long Haul
The mountains have not changed. The neighbors we serve have not changed. This fall's reminder is simple: the same family has stood behind the company you call since 2004. Same name, same phone, same team. Whether your furnace needs attention before the cold sets in, or your heat pump and air conditioner need a checkup after another WNC summer, call us during business hours.
About the Author: This article was written by the team at Smoky Mountain Heating & Air, the HVAC division of Asheville Oil Company, a four-generation Western North Carolina family business founded in 1922. Smoky Mountain Heating & Air has been providing residential heating and cooling service in Asheville and Buncombe County since 2004, as a Lennox Dealer that primarily installs Lennox and services all brands of furnaces, heat pumps, air conditioners, and ductless mini-splits in existing homes throughout Asheville and Buncombe County. Learn more at smokymountainheatingair.com/about.
